Last updated: March 2026
Built Proper aims to process and dispatch all orders as quickly as possible.
1. Order Processing
Orders are typically processed within 1–3 working days after payment has been received.
During busy periods, processing times may be slightly longer.
Customers will receive an email confirmation once their order has been dispatched.
2. Delivery Locations
We currently ship to addresses within the United Kingdom.
If international shipping becomes available, this policy will be updated.
3. Delivery Times
Estimated delivery times are:
• UK Standard Delivery: 2–4 working days after dispatch
Delivery times are estimates and may vary depending on courier services or external factors outside our control.
4. Shipping Costs
Shipping costs will be displayed at checkout before completing your order.
Any promotions such as free delivery will be clearly stated on the website.
5. Incorrect Addresses
Customers are responsible for ensuring the delivery address entered at checkout is correct.
Built Proper cannot be responsible for orders delivered to incorrect addresses provided by the customer.
6. Lost or Delayed Orders
If your order has not arrived within the expected delivery timeframe, please contact us and we will investigate with the courier.
7. Contact
If you have any questions regarding shipping or delivery please contact: